Terms and Conditions

These Terms and Conditions govern the use of Mark's Bowlteak (referred to as "we," "us," or "our") website WWW.MARKSBOWLTEAK.COM (the "Site") and the purchase of products from our online store. By accessing or using the Site, you agree to be bound by these Terms and Conditions.

General Information

1.1. Company Details

Mark's Bowlteak. Contact Email: Info@marksbowlteak.com

1.2. Acceptance of Terms

By using our Site, you agree to comply with these Terms and Conditions, which may be updated from time to time. We recommend that you check this page regularly to stay informed of any changes.

Products and Pricing

2.1. Product Information

We aim to provide accurate descriptions and images of all products on the Site. However, we cannot guarantee that the descriptions, images, or prices are error-free.

2.2. Pricing and Payment

All prices on the Site are listed in GBP (£) and include VAT where applicable. Shipping costs may be added during checkout. Payment can be made using any of the methods we accept, which will be specified at the point of purchase.

2.3. Availability

Products are subject to availability, and we reserve the right to limit the quantity of products available for sale.

Orders and Payment

3.1. Placing Orders

By placing an order on the Site, you are making an offer to purchase products in accordance with these Terms and Conditions. We reserve the right to refuse or cancel any order at any time for various reasons, including but not limited to product availability, pricing errors, or suspected fraud.

3.2. Order Confirmation

Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order. We will notify you if your order is successfully processed and shipped.

3.3. Payment Methods

We accept payment via Credit card and PayPal. Payment is due at the time of purchase.

Shipping and Delivery

4.1. Delivery Options

We offer various shipping options, which will be available at checkout. Delivery times and costs will depend on the shipping method chosen and your location.

4.2. Shipping Costs

Shipping charges will be displayed at checkout based on the delivery address.

4.3. Delivery Times

Estimated delivery times are provided during checkout. We will make every effort to deliver your order within the estimated timeframe but cannot guarantee delivery dates.

4.4. International Shipping

We may offer international shipping to certain countries. International customers are responsible for any customs duties, taxes, or additional fees that may be imposed.

Returns and Refunds

5.1. Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days from the date you receive your goods. To exercise this right, you must notify us in writing by email or post.

5.2. Return Process

To return items, please follow our Return's Policy [click here to view]. Products must be returned in their original condition, and you are responsible for the cost of return shipping unless the item is faulty.

5.3. Refunds

Once we receive the returned items, we will process a refund to the original payment method. Please note, shipping costs are non-refundable unless the return is due to an error on our part or faulty products.

Customer Obligations

6.1. Account Registration

You may be required to create an account to complete a purchase. You are responsible for maintaining the confidentiality of your account information, and you agree to notify us immediately of any unauthorized use of your account.

6.2. Accuracy of Information

You agree to provide accurate, current, and complete information when placing an order, and to update such information promptly if any changes occur.
Liability

7.1. Limitation of Liability 

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased from the Site.

7.2. Product Liability

We are responsible for ensuring that our products meet the applicable safety and quality standards. If you experience any issues with a product purchased from us, please refer to our [Returns and Refund Policy Link].

Privacy and Data Protection

8.1. Privacy Policy

We take your privacy seriously. Our Privacy Policy explains how we collect, use, and protect your personal data. Please refer to our Privacy Policy [Link] for more details.

8.2. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, or as required by law.
Intellectual Property

9.1. Content Ownership

All content on the Site, including text, images, logos, and trademarks, is the property of Mark's Bowlteak and is protected by intellectual property laws.

9.2. Use of Site

You may use the Site for personal, non-commercial purposes only. Any unauthorized use of the content on this Site is prohibited.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Great Britain. Any disputes will be subject to the exclusive jurisdiction of the courts of Great Britain.

Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. Please review these Terms periodically to stay informed of any changes. 

Last Updated: 27/01/2025